STORE POLICY

Warranty

60 Day Money Back Guarantee
LOVEBACKPILLOW stands behind the quality of the products. We will refund 100% of your purchase price (less shipping costs) for any reason within the first 60 days from the date you receive your original order. This refund will be processed within 30 days from the time we receive your returned product.
Return costs are the responsibility of the customer. We regret that we cannot accept “bill recipient” packages.
Founder & CEO of LOVEBACKPILLOW

Replacement

To apply for a replacement, your purchase must be registered.  If you have not done this before, register before submitting an application for a replacement. By registering a purchase, confirm your purchase with a receipt or proof of purchase.

  • 60 days after purchase - free shipping  with registration and or receipt or proof of purchase.

  • After 60 or without registration $9.99 shipping on each replacements.

Only items that are defective or damaged are eligible for replacement.  

Privacy & Safety

We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for theapurpose of receiving information in the future (clinic updates, run club update), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy?
We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and for purposes of providing services relating to our communications with you.

 

Payment Methods

• Credit / Debit Cards
• PAYPAL